UK National Facilities Management

Services

"I have worked with UK National on a wide variety of projects over the past 10 years. Whilst they are quite happy to carry out run of the mill projects, they really come into their own on emergency and/or awkward jobs.They always seem to have a machine suitable for the job, and/or someone who tackled a problem similar before "

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UK National Ltd Help Desk keeping you informed and in control

The key features of the Property Maintenance Help Desk:

  • In-house, operated by UK National Ltd's local, friendly staff (not an overseas call centre)
  • Staffed 8-5pm Monday to Friday
  • A named Help Desk Co-ordinator is assigned to your job, to liaise with all parties for you and keep you informed about progress
  • Out-of-hours, connects you to the on-call engineer (at no extra cost)

Out-of-hours service

UK National Ltd knows you need access to technical support 24 hours a day. That’s why if you contact the Property Maintenance Help Desk out of hours, you will be connected straight through to the on call engineer who provides one of the following:

  • Technical advice over the phone
  • Site-visit if required
  • Priority booking in of the job for the next working day

This is a breakdown of our service areas :

 

© UK National 2018 UK National: Facilities Management, Building Maintenance, Construction and FM Projects UK wide.